Returns Policy

If you are not completely satisfied with your purchase, you may return it for free! Call us within 30 days from the receipt of the original shipment, and we will send a prepaid UPS label for your purchase.


Product must be in new, unused condition. Your card will be credited the original price of the product (original shipping fees are not refunded). Credits are issued within 3 to 4 business days from when Rack Resource receives your returned product(s). Please allow up to 10 days for the credit to appear on your statement.


All International and APO/FPO sales are final. Rack Resource does not accept International or APO/FPO returns.

* Returns over $500 will not be valid without return labels mailed to you from Rack Resource.

* Free returns only available on items being returned from the contiguous United States. * Restocking fees may be applied on bulk order returns. Contact us for details.

* All products must be returned in a box to ensure the product is protected.